Mediation is used to resolve a broad range of conflicts within a variety of settings. The Model Standards of Conduct for Mediators was designed to serve as fundamental ethical guidelines for persons mediating in all practice contexts. They serve three primary goals: to guide the conduct of mediators; to inform the mediating parties; and to promote public confidence in mediation as a process for resolving disputes.

Clients of mediation have a right to expect their mediator/co-mediator will conduct the process in accordance with certain principles in the following areas:

• Self-Determination
• Impartiality
• Conflict of Interest
• Competence
• Confidentiality
• Quality of the Process
• Advertising and Solicitation
• Fees and Other Charges
• Advancement of Mediation Practice

For more information on each of these standards, please review the full text of the Model Standards of Conduct for Mediators.